Search

Search replaces your store’s product search with Dialog’s. Shoppers get product suggestions as they type, and a full results page when they submit their query. It is a keyword search: it matches the words shoppers type against your catalog, and you tune it yourself from the Dialog app.

What Search does

• Keyword search: finds the products whose data matches the words of the query, ranked by how closely they match.
• Typo tolerance: a misspelled query still finds the right products (“snekers” finds sneakers).
• Synonyms: you tell Search which words mean the same thing in your catalog, per language (“trainers” and “sneakers”).
• Pinned products: you pin products to the top of the results for a given query.
• Autocomplete: product suggestions open under the search field as the shopper types.
• A results page: your search results page shows Dialog’s product grid, with add to cart and pagination.

Search vs. AI Bar

The Smart Discovery AI Bar is an entry point into the Dialog assistant conversation. Search is different: it powers your store’s product search (suggestions and results), no chat involved.

Pricing: free during the beta

Search is in beta. During the beta, it is free for every merchant, on every plan, with nothing to request from Dialog.

After the beta, Search is reserved to paid plans. Stores without a paid plan keep Search for 30 days after the beta ends (a grace period), time to move to a paid plan.

Set up Search

• Install Search on Shopify: enable autocomplete on your theme’s search, add the search results page, and optionally a Dialog search bar.
• Install Search on a headless storefront: the React and Vue search components, the SDK search controller, or the REST search endpoint.
• Search settings: choose the searchable fields, add synonyms per language, pin products to the top of a query, and show collections in the results.
• Something not working? Troubleshoot Search: suggestions, results page, header search bar, missing products.